White Shark Media Use Compliments and Complaints to Enhance Its Service Delivery

White Shark Media is a digital marketing agency that specializes in helping small and mid-sized business achieves their online marketing goals through Google and Bing AdWords Campaigns. The company has emerged as a global leader and fastest growing digital marketing agency in North America. One of the fundamental factors that have driven White Shark Media success is its ability to use compliments and complaints from customer to enhance its service delivery.

White Shark Media understand customers have legitimate complaints, and they have listened to these complaints and made broad decisions to fix them. This has set the company apart from a pool of other outstanding agency in digital marketing industry.

A client may have an effective AdWords campaign and end being frustrated if they do not have direct communication conveyed in their direction. This is because customers want to see what is working and what is not working, they want to know what is going on with their campaigns, and need to know what their budget is. In order to convey consistent information, effective communication is necessary. In the past, this was the most cited complaints in AdWords campaigns – https://twitter.com/whitesharkmedia.

In response to these complaints, White Shark Media has put forth scores of changes in performance that is designed to help enhance internal communications. The company instituted phone system with direct to SEM specialist. Thus, when clients want to get in touch with the specialist, they do not have to go through reception desk. Further, they have instituted monthly meeting clients via online platform where clients and expert go through the performance of AdWords campaigns and updates are put forth.

White Shark Media SEM specialist works in a more structured and supervised environment. SEM experts have direct supervisors to answer to, thus ensuring maximum efficiency. Accountability to a supervisors and clients has significantly influenced positive impact.

The good news is that White Shark Media has announced free AdWords evaluation. Regardless if you have AdWords campaign running, or you have never used AdWords before you can request free AdWords evaluation. You will share a screen with Certified AdWords specialist during the evaluation, and you will be able to hear and see everything being done – https://plus.google.com/+Whitesharkmedia.

At the end of the evaluation, you will have gained a lot of knowledge on how AdWords work. You can choose to hire White Shark Media to run your campaigns or put into use the knowledge you have gained. Either way, you will have gained.